Effective Date: May 2025
Your Privacy, Our Promise
At GWAPT.co.uk (Gifts With A Personal Touch), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.gwapt.co.uk] or interact with our services.
1. What Information We Collect
We collect the following types of information to help process your orders and improve your experience:
- Personal Details:
Your name, email address, shipping and billing addresses, phone number, and payment details (processed securely through trusted third parties).
- Order Information:
Items purchased, personalised messages, delivery details, and order history.
- Account Information (if you create an account):
Login details and saved preferences.
- Website Usage Data:
Your IP address, device type, browser information, and how you interact with our site, collected through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Fulfil and deliver your orders.
- Personalise your shopping experience.
- Communicate with you about your order or account.
- Send updates, promotions, or offers (if you’ve opted in).
- Monitor website performance and improve our services.
- Meet legal obligations and protect against fraud.
3. Sharing Your Information
We never sell your personal data. However, we may share it with trusted third parties for specific purposes:
- Delivery partners – to ship your orders.
- Payment providers – to process transactions securely.
- Marketing & analytics tools – to help us better understand and serve our customers (only with your consent).
- Legal authorities – if required by law.
4. Cookies and Tracking
GWAPT uses cookies to:
- Keep track of items in your cart.
- Remember your preferences.
- Understand how our website is used.
You can manage or disable cookies through your browser settings.
5. Keeping Your Data
We only keep your information for as long as necessary – for things like fulfilling orders, providing customer service, and meeting legal or tax requirements.
6. Your Rights
You have rights when it comes to your personal information, including:
- Accessing the data we hold about you.
- Requesting updates or deletion of your details.
- Withdrawing consent for marketing at any time.
To make a request, email us at info@gwapt.co.uk.
7. Third-Party Links
Our website may link to other websites. Please note, we are not responsible for their privacy practices.
8. Security Measures
We take your privacy seriously. GWAPT uses secure systems and encryption to protect your data throughout your shopping experience.
9. Updates to This Policy
This Privacy Policy may be updated from time to time. We’ll post changes on this page and update the effective date.
10. Get in Touch
If you have any questions or concerns about how we handle your data, contact us at:
Email: info@gwapt.co.uk